Page Comparison

Onyx One supports small businesses up to 5 active users on an annual basis with a plan Free 5.

1.Click My Subscription to proceed.

2.The plan Free 5 is a great way to get to know Onyx One.
As soon you have more than 5 active users, you can always upgrade your subscription.

Click Buy to activate the plan Free 5.

3.Don't forget to agree with our Terms of Service by checking the box.

4.Your plan Free 5 will be active immediately.

1.Click My Subscription to proceed.

2.Choose a subscription that meets the needs of your company and click Buy.

Examples:

• You have 13 active users who are all linked to 1 client's portal.
  • Choose plan Professional 15.
• Your company is linked to 3 client's portals and you have 46 active team members. 30 people are linked to 3 portals, the other 16 are linked to only 1 portal.
  • Choose plan Professional 50. Each user uses only 1 credit regardless of the number of portals to which he is linked.

3. Fill in all your company details and click Proceed.

Don't forget to enter your VAT number if you have one.

Don't forget to agree with our Terms of Service by checking the box.

4. Your payment will be handled by MultiSafepay.

Follow the instructions on your screen. Go to the payment methods section for more information.

Renewing a plan can be done as soon as this plan expires or has expired.

When renewing a plan you purchase the same plan again for the next period.

1.Click My Subscription to proceed.

2. Click Renew Plan

3. Fill in all your company details and click Proceed.

Don't forget to enter your VAT number if you have one.

Don't forget to agree with our Terms of Service by checking the box.

4.Your payment will be handled by MultiSafepay.

Follow the instructions on your screen. Go to the payment methods section for more information.

Choose a subscription that meets the needs of your company.

If you do a plan upgrade, you buy a larger plan for 1 year.
The unused period of your current plan, will be refunded (except for the plan Free 5).
The new plan starts as soon as the payment is completed.

Example:
You need a total of 25 credits. Your current plan is a Professional 15 so you need 10 extra credits. Upgrade to a Professional 30. 

1.Click My Subscription to proceed.

2. Click Update Plan.

3. Choose a bigger plan and click Upgrade.

4. Fill in all your company details and click Proceed.

Don't forget to enter your VAT number if you have one.

Don't forget to agree with our Terms of Service by checking the box.

5.Your payment will be handled by MultiSafepay.

Follow the instructions on your screen. Go to the payment methods section for more information.

Choose a subscription that meets the needs of your company.

If you do a plan downgrade, you buy a smaller plan for 1 year. 
The new plan starts as soon as the current plan has expired.

 We don't have a refund policy for downgrades. Contact our helpdesk if you want a customized downgrade. 

Example:
You need a total of 14 credits. Your current plan is a Professional 30 so you need 10 extra credits. Downgrade to a plan 15. 

1.Click My Subscription to proceed.

2. Click Update Plan.

3. Choose a smaller plan and click Downgrade.

4. Fill in all your company details and click Proceed.

Don't forget to enter your VAT number if you have one.

Don't forget to agree with our Terms of Service by checking the box.

5.Your payment will be handled by MultiSafepay.

Follow the instructions on your screen. Go to the payment methods section for more information.